I am an independent operator who steps into your business for an agreed period of time on a temporary basis. Depending on your requirements, this could be for 2-3 days a week over several weeks or months.
During this time I will listen, learn and take on the responsibilities of a permanent RevOps/Operations Manager/Director of Operations/Sales Operations Manager, directly addressing your challenges.
I'll be hands-on, not just 'advice-led'. If need be, I'll partner with senior stakeholders in the business, allowing me to understand common, recurring challenges across your core department infrastructure. When agreed, I will take ownership of the relevant areas and provide on-going advice, recommendations and technical actions which result in improvements in those key problem areas.
The result is to not only improve the overall operational foundation of the business but to directly contribute to helping all internal team members refocus, fine tune and deliver on the company goals and vision.
There are many reasons why this may be the case. You may already have RevOps/Operational/Sales Managers in place or team members who have inherited some of the responsibilities, however there are skills gaps, lack of experience and shortage of guidance to help them deliver on what the business needs.
Previous clients of mine have reported that they are...
...feeling overwhelmed and stretched too thin
...wearing too many hats
...lacking of consistency and visual documents when it comes to internal processes
...experiencing bottlenecks or cracks in processes which worked when the team was smaller
...noticing technology is under utilised, such as inaccurate data collection and a CRM which is essentially just an expensive database
...getting frustrated that the systems aren't integrated and 'don't talk to each other' leading to duplication and time consuming manual actions
...having difficulty in executing strategy: The vision is there, but operational interruptions prevent effective implementation
...noticing reduced profitability despite high revenue: Costs are higher than they should be due to inefficiencies and overspend
...lacking preparedness for a future exit: The business's value is tied too heavily to the owner and lacks robust, transferable operations